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In line with Bank Negara Malaysia's (BNM) Guidelines on Unfair Practices
in Insurance Business, the following information is given to comply with
the positive disclosure requirement.
- Overseas Assurance Corporation (Malaysia) Berhad (Co. No. 102249-P)
(OACM) is a general insurer, licensed under the Insurance Act 1996 and
is regulated by BNM. The business addresses and contact numbers of the
Head Office and Branches are as follows:-
Head Office:
Level 18, Menara Great Eastern, 303 Jalan Ampang, 50450 Kuala Lumpur
General Line: 03-4259 7888
Fax No: 03-4813 2737
Email: oac@oac.com.my
- Kuala Lumpur Branch:
Level 18, Menara Great Eastern
303, Jalan Ampang
50450 Kuala Lumpur
Tel No. 03-4259 7888
Fax No. 03-4813 0088
- Penang Branch:
3rd Floor, OCBC Building
36 Lebuh Pantai
10300 Penang
Tel No. 04-261 9361
Fax No. 04-261 9058
- Johor Bahru Branch:
Rooms 507-511 5th Floor,
OCBC Building
Jalan Ibrahim
80000 Johor Bahru
Tel No. 07-223 6893
Fax No. 07-224 3096
- Ipoh Branch:
26A, 26B & 26C Persiaran Greentown 6
Greentown Business Centre
30450 Ipoh
Tel No. 05-253 6649
Fax No. 05-255 3066
- Melaka Branch:
2.23 Jalan PM15
Plaza Mahkota
75000 Malacca
Tel No. 06-284 3297
Fax No. 06-283 5478
- Klang Branch:
No. 42 Ground Floor
Lot B-10, New Business Centre
Lebuh Pulau Pinang Off Jalan Meru
41050 Klang
Tel No. 03-3345 1027
Fax No. 03-3345 1029
- Seremban Branch:
103-2 Jalan Yam Tuan
70000 Seremban
Tel No: 06-764 9082
Fax No: 06-761 6178
- Kuantan Branch:
No. B26, 1st Floor
Lorong Tun Ismail 1
25000 Kuantan
Tel No. 09-516 2849
Fax No. 09-516 2848
- Alor Setar Branch:
2nd Floor, OCBC Building
380 Jalan Raja
05000 Alor Setar
Tel No. 04-734 6515
Fax No. 04-734 6516
- Kota Bharu Branch:
2nd Floor, Bangunan AAC
2002-A Jalan Sultan Yahya Petra
15150 Kota Bharu
Tel No. 09-748 2698
Fax No. 09-744 8533
- Kuching Branch:
Unit 06-01A, Level 6, Gateway
No. 9 Jalan Bukit Mata
93100 Kuching
Tel No. 082-420 197
Fax No. 082-248 072
- Kota Kinabalu Branch:
Suite 6.3, Level 6
Wisma Great Eastern Life
No. 65 Jalan Gaya
88000 Kota Kinabalu
Tel No. 088-235 636
Fax No. 088-248 879
- Our authorised agents are registered with Persatuan Insurans Am Malaysia
(PIAM). As a proposer / policyowner, you have the right to request for
their identification before you enter into any transaction with the
agent who acts on behalf of the Company.
- Should you encounter any dissatisfaction or wish to seek redress against
any unfair practice, you may lodge your complaint with any of our branch
nearest to you (addresses, telephone numbers & fax numbers as stated
above) or our Quality & Customer Service Department or BNM's
Customer Services Bureau at the following address and contact numbers:
- OACM's Quality & Customer Service Department
Level 18 Menara Great Eastern 303 Jalan Ampang 50450 Kuala Lumpur
Tel No. 03-4259 7928 / 4259 7916 Fax No. 03-4813 2737
- BNM's Customer Service Bureau
Jabatan Pengawalan Insurans Tingkat 11 A Bank Negara Malaysia Jalan
Dato' Onn 50480 Kuala Lumpur Tel. No. 03-2698 8044 Fax No.
03-2691 2990
- If you are dissatisfied with our claims decision, you may write to:
The Financial Mediation Bureau
Level 25, No. 4
Jalan Sultan Sulaiman
50000 Kuala Lumpur
Tel: 03-2272 2811
Fax: 03-2274 5752
- Under Section 150 of the Insurance Act 1996 you are required to disclose
any matters which are relevant to be disclosed to the agent / insurer
that could affect the decision making in regard to the acceptance of
risk or on the application of appropriate rates and terms.
- Should you need further clarifications in regard to the nature of
cover provided, the detailed terms and conditions as well as your obligations
as a proposer / policyowner, in regard to the Policy, please feel free
to contact us at our above business / Branch address.
We wish to remind that as a policyowner you should satisfy yourself
that the plan will best serve your needs and that the premium payable
under the plan is an amount you can afford.
The Management
Overseas Assurance Corporation (Malaysia) Berhad
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